REDISTRIBUTION POLICY:


Trademark rights and the subsequent effect on redistribution Increda-Peg, owned by IDN Africa (Pty) Ltd, reserves the right to allow/disallow any individual or juristic person to redistribute our product. This entails that the redistribution of the Increda-Peg product will have to attain approval and comply with certain prescribed requirement as will be communicated to the relevant party who gets in contact with IDN Africa. This implies that there is an obligation on the potential redistributor to get in contact with a representative from IDN Africa should you wish to redistribute this product in any way. You can contact IDN Africa via email on info@incredapeg.co.za for more information on this.

RETURN POLICY:


Should the package be delivered to the designated destination and the state of said package is damaged or defective in any way, Increda-Peg will be responsible for the replacement of said damaged or defective package at the company’s discretion. Increda-Peg undergoes a thorough quality-check before any packages are passed onto the respective courier company. As such, we will require proof of the alleged damage or defect before such a return procedure is undertaken at no cost to customer. Should any dispute arise as a result of not adhering to any of the respective policies attached hereto, the company will not be responsible for the subsequent return attributed to non-compliance. Please note that all returns will be limited to a 20 business day period starting from the arrival of the respective product and it is expected that the product be returned in a resaleable condition or in the condition that it was received subject to reasonable alteration. Should you wish to undertake the above-described return procedure, please email info@incredapeg.co.za with your respective issue, the name and surname of the individual who purchased the product, and the date on which you accessed the website to make said purchase.

DELIVERY POLICY:


Kindly note that we fully outsource the delivery procedure to FastWay Couriers, an independent and trustworthy courier service. In the event that there should be an issue pertaining to the delivery of our product, kindly get into contact with us on info@incredapeg.co.za .Thereafter, we will get back to you and resolve the respective issue.

PRIVACY POLICY:


Privacy statement

Below you will find information concerning visits to and the use of Increda-Peg website. Increda-Peg is sensitive to privacy issues on the Internet and recognises the importance of safeguarding all information we receive from you. This Privacy Statement applies to data provided by you and collected by Increda-Peg through its websites as well as both online and offline services. We will use the provided information in the course of our dealings with you to process requests and/or orders and to provide a more personalised internet and online buying or ordering experience. Increda-Peg will ensure that all personal information is treated in accordance with the applicable data privacy legislation. For your information, we have provided this statement explaining our online information practices.


collection of your personal information

In general, you are able to visit Increda-Peg website without revealing who you are or any information about yourself. However, our web servers will collect information (standard information that your browser sends to every website visited) for statistical purposes, such as the number of visits, the pages viewed, which website you came from before clicking into the Interchange website, the key words used to find our site, your IP-address, the browser type and language, access time, etc. Interchange uses this information for improving its sites and services. When visiting the Increda-Peg website we ask you to consent to providing personal information, such as your email address, name, telephone number, etc. This information is required in order for us to process and fulfil your order and otherwise provide you with the information and services you may request from us. This information will therefore be kept by us as long as is necessary for us to use your information. At no time will credit card information, such as the Primary Account Number, Service Code and Expiration date be stored by Increda-Peg. 


Secuirty of your personal information

Increda-Peg has a number of security measures in place to protect your personal information. However, when transmitting personal information over the internet, please bear in mind that no transmission over the internet can ever be guaranteed secure. Therefore, please note that Increda-Peg cannot guarantee the security of any personal information that you transfer over the internet to us.


Cookies

We may also use technologies, such as cookies, to collect information about the pages you view, the links you click and other actions you take on our sites and services. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if preferred.


Other sites

Increda-Peg’s website may contain links to other sites. Although we try to link only to sites that share our high standards and respect for privacy, we are not in any way responsible for the content of the privacy practices employed by other sites. Changes to this privacy statement
This privacy policy may be changed by us at any time. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it, and under which circumstances we disclose it. We encourage you to periodically review this statement to know how Interchange is protecting your information.


Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed at

For Further Questions regarding our Privacy Policy



Email: INFO@INCREDAPEG.CO.ZA

Telephone: 0836404859